State: Illinois City: Chicago Clear all filters (78 of 204 reviews match)
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What up with the Metra personnel congregating in front of the track signs (Union Station) during rush hour? Coming down the escalator, if you are like me, you quickly scan the Track Boards to see if your stop is listed. Yesterday, I couldn't see one of the signs as...
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2.7
I didn't like
  • Metra personnel congregating in front of track signs
#1018675
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My daughter rides the train to and from school every single day. She lost her ID but had an old one that had 2015/2016 on it and tried to purchase a ticket to come home. Mr. Garza who sees my child every week would not sell her a ticket at student cost which is all the...
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Anonymous
Anonymous

METRA sucks but we commuters from the suburbs have no choice.Raised rates, for even worse service...yeah.. thats what we are all looking for..

I didn't like
  • Staff
#1000600
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Another day. Another train breaking down on the up west line. Another late dinner. Metra just does not care. Most people take some pride in their work. Not these jokers. Why do their rotten trains keep breaking down on a daily basis. Surely, it is not for lack of...
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Metra Train Service Review

Metra
#952178
1.6
For the price Im not sure you can find a more unreliable service. Trains are late on a daily basis (not an exaggeration). Metra also has the most antiquated technology of any "modern" transportation service.
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Short Review for September 22, 2016, Other

Metra
#924044
Worst piece of *** ever class action lawsuit against this totally screwed up company!!!
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Metra Train Service Review

Metra
#924039
Right now I've been sitting on a *** Metra train that hadn't moved in over 30 mins my entire ride should take that no instead I'm trapped on this *** expensive sucky train with no idea when it will move or why I'm paying all this money for god awful service why... Can somebody tell me who the *** metra sucks so much because it does it is the worst thing ever and it sucks!!!!!!!!!!!!!!!!
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Metra Train Service Review

Metra
#914752
Metra is becoming increasingly ridiculously and habitually late here lately. I am sick of be 10 mins all the way to 30min behind 2 to 3 times aweek. Metra has no problem messing up everybody's timing. I find it funny they can never be on time but have no problem raising their fare and wantung people to be ok with it. Wake up and get with it .
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As I write this, the train sits in the west Chicago yard. Now 20 minutes late, the final toll likely to be far higher. metra decided to inspect all trains in the yard during rush hour this morning. Why? Why only on this line? Who knows-metra will certainly not tell...
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I hate metra it is the worst thing ever the absolute worst thing ever it is shameful and should be sued by everyone that has ever been late had to wait around endlessly like me this ridiculous thing costs so much and now it eating up my precious valuable time what...
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I am late to work at least twice a week due to "mechanical errors" I pay 173 plus 30 to park every month. I have to pay for a cab every time I'm late. I work in finance if the train is late j can't get into the office to make trades for clients so they're losing money....
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Today leaving Ogilivie TC to the subs on UPNW line at 4:39pm, before train even left the station a lady was yelling at a family with two small kids about "this is the quiet car, please respect us". She has just entered the train not even one minute before yelling. ...
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Anonymous
Anonymous

The quiet car is always in the same place on the train, and for the same periods of time. I suggest you visit Metra's website to gather more information. These cars are a gods...

I've never been so disrespected in my life. I take the train to and from Zone B-Zone A every day. "Joe D" is the rudest train conductor I've ever had and I have been taking the train for over 10 years. I was sitting in a four seater with my mother with six bags and...
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Anonymous
Anonymous

agreed. I know who you're referring to and I've seen him do the same thing to many customers.

1.9
I didn't like
  • Rude conductor
#899424
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Although I agree with many of the complaints on this blog...poor customer service, no one ever answers the phone when you call for assistance, the delays are a nuisance and they should atleast tell us something. Their excuse is constantly track maintenance or waiting...
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The Chicago Metra Rock Island Line is the most ignored of all. The announcement of stops is irregular and usually dependent on passengers counting them off and knowing when to expect to get off. Tonight I took the 12:30 train from the Van Buren station, planning to get...
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2.0
I didn't like
  • Conductors did not announce stops when pa was not functioning
#886041
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