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2.6

On the Metra website there is a lot of self congratulations about how they are "getting us back on track" and how "safety is their priority" and how they are "practicing physical distancing." However, I'm sitting on a 4:40 pm departure from OTC that is crowded enough in my car that it is necessary for people to share seats, which isn't a good idea during a pandemic and certainly contradicts the idea of physical distancing. And I'm in the furthest open car toward the engine.

Cars further back are likely even more crowded.

Why is the train so crowded? Because they only have half of the cars open. It appears that there are 3 conductors on the train. They can't be doing this for operational efficiency, as the closed cars are being hauled along anyway.

In spite of the pandemic, it just seems to be too much work for the conductors to walk the whole train in the interest of passenger safety. So much for your focus on safety.

User's recommendation: Stay away from Metra if you want social distancing.

Location: Buffalo Grove, Illinois

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Not all cars fit on every platform. This means a conductor has to be in a certain location to make sure the doors donโ€™t open on that car.

As far as safety goes, how many cars do you feel a conductor should be responsible for? It seems like the lesser, the safer. Metra did away with almost all of their extra conductor jobs (swings) away in the name of saving money. These ticket collectors helped handle the load.

You now have each conductor handling at least three and sometimes up to five cars, collecting tickets, answering questions, and making sure cars that are hanging off of platforms donโ€™t open. Who is to blame, the conductor or carrier?

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