Angela H Xzx

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#5117694 
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Public service from a conductor

1.0
Because Metra is a governmentally funded business it is not very diversity friendly. I would like to know how it is while a loud African-American gentlemen is on the same train car as a loud white gentleman is and yet an African-American conductor tells the white gentleman to keep it down but does not address the African-American. Where I come from that's racism. But I understand the government protects the African Americans. I just find it very disgraceful that we cannot be in a world where color doesn't matter.
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Loss:
$1
Pros:
  • I find metro very good
Cons:
  • I am disappointed in the african-american conductor racism

User's recommendation: My recommendation is to retrain your conductors to not be racist to view everyone as a person and not a color

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Luis H Oxm

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#4612707 
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Complain

Metra - Complain
Metra - Complain
Metra - Complain
Metra - Complain
Metra - Complain
Metra - Complain
I got beat up by a conductor what can I do about this I did not put my hands on him I did not I try to fight with him I was talking to myself do to the fact I'm disabled and I said a word and he attacked me what can I do about this
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Pros:
  • On time
Cons:
  • Conductors to act better and more professionally and not put his hands on a consumer or customer whatever it is

Preferred solution: The conductor fired written up I did nothing wrong to the conductor I was a number car 6143 I got on the train I'm in Wooddale heading to Chicago which is 2241 I believe at 4 o'clock I got on with Wooddale just want this problem solved

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Luis H Oxm

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#4612597 
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Got assaulted by a conductor

Metra - Got assaulted by a conductor
Metra - Got assaulted by a conductor
Metra - Got assaulted by a conductor
I had got on the train on Wooddale at 4 o'clock heading to Chicago I was talking loud to myself go to the fact I'm disabled I said the N-word and the conductor attack me I was in the car 6143 and the guy just attacked me instead of kicking me out of the train I try to go to the police and Union Station in the gave me a hard time but can I go about this how do I go about this I'm disabled
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Preferred solution: Compensated for my day lost and the way I was treated I feel discriminated by the metropolis and as well as the conductor and everybody else that I tried to make a complaint on this day I'm disabled I thought very discriminated by the metro police

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Anonymous
map-marker Buffalo Grove, Illinois
#4203040 
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Get from Chicago O'Hare to buffalo grove

U can't even talk to no one for your problem of helping for something I don't do. USE PUBLIC TRANS .it's a waste of time trying to call someone to help me get somewhere.
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User's recommendation: Don't waste your time calling

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Desaree S

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#3995445 
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PISSED

I am like the title "pissed!" I walked out the bathroom and a Metra Maintenance Worker was standing in the bathroom cleaning out the trash and locked me in the bathroom. I did NOT tell you I was claustrophobic! This ALL occurred at the Milennial Train Station on Monday, September 18, 2022 around 5PM. I had no warning! I have no idea where this email is going! I will like to stop here!
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Preferred solution: The worker to be executed to the full extent of the law!

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Susan T Kjb

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 Verified Reviewer | map-marker Schaumburg, Illinois
#3954106 
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Will the strike effect trains from Ogilvi to Palate me

Its not a complaint I just wanted information to find out if a strike will effect the Metra train service from Palatine to Ogilvie
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Anonymous
map-marker Tampa, Florida
#3952566 
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Complaint

There is a worker by the name of Mr.Driver who gives me issues every time hes working & sees me. He goes out of his way to tell me I cant use my phone without headphones even though one occurrence there was no one on the train car except myself & my 2 kids. He has also made move from a car to a completely different one because I was apparently in a quiet car, my children were both asleep and not even making noise. I told him I do not have headphones & that my phone is messed up and I cant hear people very well on a phone call without it being on speaker and placed by my ear.
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Margarita H Gux

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 Verified Reviewer | map-marker Aurora, Illinois
#1160262 
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METRA HIRES INAPPROPRIATE SUPERVISOR CONDUCTOR

1.0